Frequently Asked Questions
About Cointab Reconciliation
What is Cointab’s reconciliation software?
Cointab’s automated reconciliation software helps businesses match financial transactions across multiple sources, ensuring accuracy, efficiency, and transparency in financial reporting.
Who is Cointab’s reconciliation software designed for?
Cointab is designed for businesses of all sizes that need accurate and automated financial reconciliation. Whether you are a small business, a mid-market company, or a large enterprise, our software helps streamline reconciliation processes across industries like eCommerce, fintech, retail, and financial services.
What types of reconciliation does Cointab support?
Cointab offers a wide range of reconciliation solutions to suit different business needs. Some of the most commonly used types include:
Bank Reconciliation – Matching bank statements with internal records.
Payment Gateway Reconciliation – Verifying transactions between payment processors and internal systems.
Vendor Reconciliation – Ensuring invoice payments align with records.
Customer Payments Reconciliation – Matching received payments with outstanding invoices.
ERP Reconciliation – Syncing records with ERP systems.
Custom Reconciliation Workflows – Tailored reconciliation based on business needs.
How does Cointab improve financial accuracy?
Cointab automates transaction matching, eliminates manual errors, and provides detailed reports on mismatches and discrepancies, reducing financial risks and operational inefficiencies.
Is Cointab compliant with financial regulations?
Yes, Cointab ensures compliance with financial regulations to support audit and tax reporting needs.
Features & Functionality
Can we set custom reconciliation rules?
Yes, Cointab’s powerful rules engine allows businesses to define and modify reconciliation logic based on specific financial processes and compliance needs.
Can Cointab reconcile transactions from multiple data sources?
Yes, our platform supports reconciliation across banks, payment gateways, ERP systems, accounting software, POS systems, and third-party platforms.
Does Cointab provide real-time
reconciliation?
reconciliation?
Yes, Cointab supports real-time reconciliation. Once data is received, the system automatically processes it, identifying matches and discrepancies instantly to maintain financial accuracy.
How does Cointab handle discrepancies?
Any mismatched transactions are flagged in detailed reports, allowing finance teams to investigate and resolve discrepancies efficiently.
Can I integrate Cointab with my existing ERP or accounting software?
Yes, Cointab integrates seamlessly with ERP systems, accounting software, and third-party financial tools via API, SFTP, and email automation.
How does Cointab ensure scalability as our business grows?
Cointab’s cloud-based infrastructure is built to handle increasing transaction volumes efficiently. Whether you’re a startup or an enterprise, our platform scales with your growth without performance degradation.
Data Handling & Security
How is data uploaded into Cointab?
Data can be loaded automatically via APIs, SFTPs, emails, or manually uploaded in supported formats.
What file formats does Cointab support?
Cointab accepts multiple file formats, including XLSX, CSV, PDF, XML, TXT, and JSON.
Can Cointab help with data migration from our current reconciliation system?
Yes, our team assists in migrating data from your existing reconciliation system, ensuring a smooth transition with minimal disruption.
How secure is our data with Cointab?
Cointab follows industry-standard security protocols, including encryption, secure access controls, and regular compliance audits to protect your financial data.
Is there a limit on how much data can be uploaded?
No, Cointab’s cloud-based infrastructure can process large transaction volumes without restrictions.
How does Cointab handle data backups and disaster recovery?
Cointab follows stringent data backup policies, ensuring automatic backups and secure disaster recovery plans to protect your financial data.
Implementation & Integration
How long does it take to implement Cointab's reconciliation software?
Implementation time varies based on the complexity of your business processes and data sources. However, most businesses can get started within a few days, and full implementation typically takes 2 to 4 weeks.
What resources are required from our end for implementation?
Implementation resources depend on your existing process and requirements. We begin by understanding your current reconciliation workflow and then identify the data and inputs needed to automate and enhance it effectively.
Can Cointab assist with the integration process with our existing systems?
Yes, Cointab offers full integration support, including API connections, SFTP setups, and direct integrations with other existing systems.
Reconciliation Process
How long does the reconciliation process take?
Processing time varies based on data complexity and volume, but Cointab’s automated system can handle millions of records within hours.
Can reconciliations be scheduled
automatically?
automatically?
Yes, users can configure automatic reconciliations at specified intervals.
Can Cointab accommodate unique reconciliation needs specific to our industry?
Yes, Cointab provides industry-specific reconciliation workflows and allows customization to fit your business requirements.
Can the software adapt to changes in business logic?
Yes, Cointab allows businesses to update reconciliation rules as their processes evolve.
Can Cointab accommodate unique reconciliation needs specific to our industry?
Cointab detects duplicate uploads and ensures only one copy is processed to maintain data accuracy.
How often can we modify reconciliation rules or workflows?
You can modify reconciliation rules and workflows anytime to adapt to changes in your business processes. Cointab’s flexible rules engine allows real-time adjustments.
Reporting & Output
Where can I view reconciliation results?
Results are available in a user-friendly dashboard with detailed breakdowns of reconciled and unreconciled transactions.
Can reconciliation reports be exported?
Yes, reports can be exported in XLSX, CSV, PDF, and other formats for internal use and auditing.
Can reconciliation results be shared automatically?
Yes, users can schedule email reports and alerts to be sent to relevant stakeholders.
Can Cointab generate custom reports based on business requirements?
Yes, we offer customized reports tailored to your business needs. Pricing varies based on complexity.
Additional Support & Pricing
How can we raise disputes for transaction mismatches?
Order-specific dispute reports can be downloaded and shared with partners or financial institutions for resolution.
Can data be deleted if necessary?
Yes, users can delete data using advanced filters while maintaining audit logs.
What support options does Cointab offer?
We provide dedicated customer support, onboarding assistance, and training to ensure smooth implementation and ongoing success.
What training options are available for our team to learn how to use Cointab effectively?
Cointab provides training through video tutorials, live sessions, and documentation. We also offer dedicated onboarding support to help teams get up to speed quickly.
How is Cointab priced?
Pricing is based on transaction volume and feature requirements starting at $749 per month. Contact our sales team for a customized quote.
Does Cointab offer a free trial for clients?
Yes, we offer a 30-day free trial with no credit card required for businesses.
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