Infor CloudSuite ERP Reconciliation Automation

Infor CloudSuite ERP reconciliation automation helps finance teams compare ERP records with website sales and payment gateway reports without relying on manual spreadsheet checks. Cointab gives teams a structured workflow to upload files, map fields, match transactions, review exceptions, and export audit-ready reconciliation reports.

For businesses that run sales, payments, and settlements across multiple systems, the challenge is rarely just matching totals. Finance teams also need to understand why a transaction is missing, partially matched, cancelled, or recorded with a different amount. Cointab helps make that process repeatable and transparent.

Why finance teams reconcile Infor CloudSuite ERP data

Infor CloudSuite ERP often serves as a source of record for finance and operational data. But the ERP is only one side of the reconciliation process. Teams still need to compare ERP exports against external records such as:

• Website order reports
• Payment gateway reports
• Settlement files
• Bank statements
• Refund or cancellation reports

This comparison helps teams identify:

• Fully matched transactions
• Amount differences
• Missing records
• Cancelled transactions
• Open items that need review

Without a structured workflow, this work can become repetitive and difficult to audit. Cointab helps standardize the process so the same reconciliation setup can be reused for future periods.

Common reconciliation scenarios for Infor CloudSuite ERP users

Cointab supports flexible reconciliation workflows for finance teams that use ERP data alongside sales and payment records.

ERP vs website reconciliation

This workflow compares Infor CloudSuite ERP exports with website sales reports. It is useful when the finance team needs to verify whether orders recorded on the website are reflected correctly in the ERP.

Typical outcomes include:

• Transaction found and reconciled in both reports
• Less amount recorded in the website report
• More amount recorded in the website report
• Transaction present in ERP but not found in the website report
• Cancelled transaction

ERP vs payment gateway reconciliation

This workflow compares ERP records with payment gateway reports. It helps teams review payment collection, transaction status, and amount differences across systems.

Typical outcomes include:

• Transaction found and reconciled in both reports
• Less amount recorded in the payment gateway report
• More amount recorded in the payment gateway report
• Transaction present in ERP but not found in the payment gateway report
• Cancelled transaction

Website vs ERP reconciliation

Some teams start from website or order management data and compare it back to ERP records. This is useful when the operational team needs to confirm whether all captured orders reached the finance system.

Payment gateway vs ERP reconciliation

This comparison is useful when the payment side is treated as the external record and the ERP is treated as the internal source of truth. It helps teams isolate differences in collection, refunds, deductions, and missing records.

How Cointab works for ERP reconciliation

Cointab follows a simple reconciliation flow that finance teams can reuse across periods.

1. Upload the ERP file as Side A or Side B, depending on the reconciliation design.
2. Upload the website, payment gateway, or other external report on the opposite side.
3. Map required fields such as date, amount, and transaction or order identifiers.
4. Add supporting files if needed for lookup, enrichment, or calculation.
5. Create derived columns when a clean identifier or calculated amount is required.
6. Run the reconciliation manually or schedule it to run automatically.
7. Review matched, partially matched, unmatched, and skipped transactions.
8. Download the Excel reconciliation report for internal review or audit support.

Cointab is designed to keep the workflow visible to finance users. You can see what data was used, what matched, and what still needs attention.

What the reconciliation report shows

Once a reconciliation run is complete, the report dashboard gives teams a clear view of the outcome.

Fully matched

These are transactions where the identifiers and amounts match according to the reconciliation logic.

Partially matched

These are transactions where the records appear related, but the amounts do not match exactly. This helps teams quickly identify underpayments, overpayments, deductions, or settlement differences.

Unmatched

These are transactions that appear on one side but not the other. Unmatched items may indicate a missing file, an unposted transaction, a cancellation, or a timing difference.

Skipped

These are rows that were not included in the reconciliation because they were excluded by rule, incomplete, invalid, or otherwise unusable.

Matching logic for difficult transaction patterns

ERP reconciliation is not always one-to-one. Cointab supports structured matching logic for more complex scenarios, including:

• One-to-one matching
• One-to-many matching
• Many-to-one matching
• Many-to-many matching
• Partial matching
• Net-to-net matching
• Contra matching

This is useful when a single ERP record corresponds to multiple payment entries, or when multiple external records need to be grouped before comparison. Cointab also supports identifier-based comparisons using common business fields such as order ID, transaction ID, invoice number, UTR, settlement ID, or other reference values.

Where AI helps in the workflow

Cointab uses AI as a support layer, not as a replacement for finance review.

It can help with:

• Building derived columns from natural-language instructions
• Reviewing open items after structured matching
• Analyzing inconsistent references or descriptions
• Suggesting possible reasons for unmatched transactions
• Highlighting whether a file may be missing

If the evidence is not strong enough, Cointab keeps the transaction unmatched rather than forcing a weak match. That helps preserve auditability and review control.

Reuse and automation for recurring ERP reconciliation

Once an Infor CloudSuite ERP reconciliation is configured, finance teams do not need to rebuild it every month.

Cointab supports reusable reconciliation setups for:

• Monthly close
• Quarterly review
• Year-end reconciliation
• Custom periods
• All-time or lifetime views

Teams can also automate the process using:

• Email input
• SFTP-based file delivery
• API-based data transfer
• Scheduled reconciliation runs

This makes Cointab useful for recurring finance operations, not just one-time cleanup.

Team collaboration and audit readiness

Cointab supports team workspaces so finance, accounting, and operations users can work from the same reconciliation history instead of passing Excel files around.

This helps teams keep:

• Shared visibility into runs and results
• Clear separation of matched and unmatched items
• Consistent reporting across users
• Audit-ready Excel exports
• A reusable history of reconciliation activity

When Infor CloudSuite ERP reconciliation is especially useful

This type of reconciliation is valuable when teams need to review:

• Order-to-cash workflows
• Payment collection and settlement differences
• Refunds and cancellations
• Missing or delayed postings
• Differences between operational and finance records
• Month-end close exceptions

For finance teams handling high-volume transaction data, the main value is not just matching numbers. It is having a controlled workflow that makes discrepancies visible and reviewable.

FAQ

Can Cointab reconcile Infor CloudSuite ERP with website and payment gateway reports?

Yes. Cointab is designed to compare internal records with external records, so ERP exports can be reconciled with website reports, payment gateway files, or other transaction data sources.

Does the workflow support partially matched and unmatched transactions?

Yes. Cointab separates fully matched, partially matched, unmatched, and skipped records so finance teams can focus on exceptions.

Can the same reconciliation setup be reused for future periods?

Yes. Once a workflow is configured, it can be reused for later runs by uploading the new period's files and running the same reconciliation logic again.

Can reconciliation run automatically?

Yes. Cointab supports recurring automation through email, SFTP, and API-based inputs, along with scheduled reconciliation runs.

Can users handle exceptions manually?

Yes. If a transaction cannot be matched automatically, users can review it and manually match it when the totals and business context support that decision.