Deliveroo Marketplace Reconciliation for Restaurant Finance Teams

Restaurant groups and cloud kitchens that sell through Deliveroo often need to reconcile sales, commissions, refunds, promotions, and settlements across multiple reports. When order volumes are high and fee structures change by order, month-end review becomes repetitive and difficult to audit.

Cointab helps finance teams build a reusable Deliveroo marketplace reconciliation workflow. Users upload the required reports, map the relevant fields once, run reconciliation, and review matched, partially matched, unmatched, and skipped transactions in a structured report.

Why Deliveroo reconciliation becomes difficult

Deliveroo-related finance checks usually involve more than a single sales file. Teams often need to compare internal records with external partner reports and then explain the difference between gross sales, net settlement, and the final payout received.

Common reconciliation challenges include:

• High transaction volume across stores, outlets, or delivery zones
• Commission, service, and platform fees that vary by order or campaign
• Promotional adjustments and discounts that affect net earnings
• Refunds, cancellations, and chargebacks that create settlement differences
• Delayed payouts or timing gaps between order date and settlement date
• Missing references that make manual matching slow in Excel
• Different report formats across periods, stores, or business units

How Cointab handles Deliveroo marketplace reconciliation

Cointab uses a Side A / Side B model so finance teams can clearly separate internal records from external partner data.

• Side A can be your internal sales report, order report, ERP export, ledger, or revenue working file.
• Side B can be the Deliveroo sales, settlement, payout, fee, or refund report you receive from the marketplace.

After upload, users map the required fields such as date, amount, and identifiers like order ID, transaction reference, settlement ID, or payout reference. If needed, supporting files can be added for lookups, enrichment, or calculations before reconciliation runs.

Cointab then applies structured matching logic to identify:

• Fully matched transactions
• Partially matched transactions
• Unmatched transactions
• Skipped rows

This gives finance teams a clear view of what matched, what needs review, and what requires follow-up.

What can be reconciled in a Deliveroo workflow

A Deliveroo reconciliation setup can be used to compare many finance-related fields, depending on how your reports are structured.

Typical matching scenarios

• Internal order report vs Deliveroo settlement report
• Internal sales data vs Deliveroo payout file
• Gross sales vs net settlement
• Refund records vs settlement deductions
• Order-level references vs payment or payout references
• Fee working file vs marketplace deductions

Useful identifiers and fields

Users can reconcile on fields such as:

• Order ID
• Transaction ID
• Settlement ID
• Payment reference
• Payout reference
• Store code
• Transaction date
• Amount
• Fee amount
• Refund amount

If a field needs cleanup or calculation before matching, users can create derived columns using AI-generated Excel-style formulas.

Exception handling for fees, refunds, and differences

Deliveroo reconciliations often produce exceptions that need financial review rather than blind matching. Cointab helps teams isolate those differences so they can focus only on open items.

Examples of exceptions include:

• A Deliveroo settlement that is lower than the expected amount
• Refunds that appear in the partner file but not in internal records
• Promotional deductions that need to be mapped to the correct order or period
• Transactions that are present on one side but missing on the other
• Small amount differences caused by fees, timing, or rounding

For open transactions, Cointab can also assist with analysis by helping users understand possible reasons for the mismatch and the next action to take. If the evidence is not strong enough, the item stays unmatched for review.

Reconciliation reports that are ready for finance review

Once reconciliation is complete, users can review the report in a dashboard that is built for finance operations.

The report includes:

• Summary totals
• Fully matched records
• Partially matched records
• Unmatched records
• Skipped records
• Filters for deeper analysis
• Transaction-level tables
• Manual match options for exception cases
• Excel report download for internal review or audit follow-up

Skipped records are visible as well, so teams can see which rows were excluded and why. This helps maintain transparency during close and audit preparation.

Reuse the same Deliveroo setup each period

A major advantage of Cointab is reuse. Once a Deliveroo reconciliation workflow is configured, the same setup can be used again for the next period without rebuilding the logic from scratch.

That means finance teams can:

• Select the reconciliation
• Select the period
• Upload the required files
• Run reconciliation
• Review the report

This is especially useful for monthly close, weekly settlement checks, or recurring restaurant finance reviews across multiple outlets.

Automation for recurring Deliveroo reporting

For recurring workflows, Cointab can automate the data flow so teams do not need to upload files manually every time. Depending on the setup, reports can be received through email, SFTP, or API, and reconciliation can run on a schedule.

This supports operational workflows such as:

• Daily settlement checks
• Weekly exception review
• Monthly close reporting
• End-of-period reconciliation
• Automated output delivery to internal systems

Cointab can also push reconciliation output back to downstream systems through email, SFTP, or API so finance and reporting teams can keep their records updated.

Manual review when business context matters

Not every Deliveroo difference should be auto-matched. Some items need finance judgment, especially when the partner file is incomplete or the amount requires business context.

Cointab supports manual match for those cases. Users can select transactions from both sides, match them if the totals tally, and keep the manual action clearly recorded for auditability.

If a file was missed, users can upload it under the same reconciliation and refresh the report rather than starting over.

Why this matters for restaurant finance teams

Deliveroo reconciliation is not just about matching numbers. It affects revenue visibility, payout tracking, exception handling, and the quality of month-end reporting.

With a structured reconciliation workflow, finance teams can:

• Reduce repeated Excel work
• Keep partner deductions visible
• Review open items faster
• Maintain an auditable trail of matched and unmatched items
• Reuse the same process across periods and outlets
• Keep reconciliation aligned with reporting and close requirements

Frequently reviewed Deliveroo use cases

Restaurant and marketplace finance teams often use the same workflow for related checks such as:

• Sales vs payment reconciliation
• Marketplace vs settlement reconciliation
• Payout reconciliation
• Refund reconciliation
• Fee reconciliation
• Bank vs books checks for settlement receipts

The same platform can be adapted for these workflows with different Side A and Side B inputs, supporting data, and matching rules.